Category Archives: Franchise Operations

Coaching Success Case Study…

Congratulations to Mike Eller and his entire team at the Oscoda KOA for their tremendous business performance!!! I’ve been working with Mike for the past two months and in that short time he has managed to improve his personal performance … Continue reading

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Dealing with a Customer Complaint…

I recently received a complaint from a customer who thought the olives on her sandwich tasted like bleach. What’s worse is she said it was the second time in two weeks the olives tasted like that. Needless to say I … Continue reading

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Determination Makes the Difference…

Today I want to focus on the role determination plays in your personal development. There are many factors to being successful as you well know, but determination is one of those difference makers (one of those elements that distinguishes those … Continue reading

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Understanding Leadership…

“It is Leadership that sets the course and provides direction for all achievement, great or small.” – Coach Morse In my radio show today, “Strive to Be More”, we discussed how understanding Leadership plays a big role in how you … Continue reading

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Blog Talk Radio 4/2/10

A time of Renewal… “Nothing divine dies. All good is eternally reproductive. The beauty of nature re-forms itself in the mind, and not for barren contemplation, but for new creation.” – Ralph Waldo Emerson This time of year always fills … Continue reading

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