Tag Archives: Subway

Dealing with a Customer Complaint…

I recently received a complaint from a customer who thought the olives on her sandwich tasted like bleach. What’s worse is she said it was the second time in two weeks the olives tasted like that. Needless to say I … Continue reading

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Transformational Thinking…

In the world of personal development, transformational thinking is about looking at your life in terms of the person you are becoming each and every day; a person who is creating the circumstances of your life, not falling victim to … Continue reading

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Business Leadership Coaching…

A lot of progress was made in 2009 with regard to profit coaching for subway franchisees, and in 2010, in addition to franchisees, I’ll be expanding my focus to include Organizational Leadership and Business Coaching or just simply, Business Leadership Coaching.  … Continue reading

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Happy Thanksgiving!

I’m thankful for good health, family, friends, the many customers who choose us each day, and you (my extended subway family). Have a wonderful holiday! Coach Morse

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University of Subway Progress Continues…

As many of you know, in July I made a bet with my employees that they couldn’t finish their certification courses on University of Subway faster than me.  Several of them beat me and by the end of the month … Continue reading

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