Tag Archives: Success Coach

What if the Customer’s Wrong?

The Customer is always right… unless he’s wrong. Dealing with customer complaints isn’t too hard when we’ve made an obvious mistake, but what if the customer’s wrong? Here’s an audio I’ve created for you that deals with this issue. I’ve … Continue reading

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Paradoxical Commandments…

Paradoxical Commandments for Personal Development – by Kent Keith – * People favor underdogs but follow only top dogs. Fight for a few underdogs anyway. * What you spend years building may be destroyed overnight. Build anyway. * People really … Continue reading

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Customer Service and You…

I firmly believe the success we ultimately achieve is inexplicably linked to the quality of customer service we provide.  That’s my philosophy. What is your philosophy as it pertains to customer service? This is a question I asked a group … Continue reading

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Help me Coach!

Ever find yourself saying help me? If so, you may be able to relate to this post. I recently received a request for help in the form of an email message.  I wanted to share the following comment in the … Continue reading

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Achieving Success: Did you think it would be easy?

Surprise!  Achieving Success is not as easy as you thought it would be… So what do you do now that you’re into a Subway franchise and are struggling to pay your bills? Well, you could make excuses and blame everybody but … Continue reading

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